Last Updated: Aug 20, 2024
Nuance App Pte. Ltd. ("Nuance," "we," "us," or "our") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Nuance mobile application (the "App") available on the iOS App Store.
Information We Collect
When you use the App, we collect the following types of information:
1. Personal Information:
* Name * Phone Number * User ID (username) * City * Preferred Topics * Profile picture
2. Device Information:
* Device ID
3. Contacts book
* Phone numbers from contact book are not stored on our servers, but processed on the fly
3. App Usage Information:
* Product Interaction (including swipe responses to questions)
How We Use Your Information
We use the information we collect for the following purposes:
* To authenticate and secure your account
* To create and manage your account
* To personalize your App experience
* To display relevant question results
* To analyze and improve our services
* To provide customer support
* To send important notifications
*To enable you to sync your mobile contact list to find and connect with people you may know on Nuance and to invite new people to join Nuance more easily:
- We will only access your mobile contact list with your consent. You can withdraw this consent at any time by changing your phone settings or contacting us as set out in the "Contact Us" section below. We do not store or save your contacts on our servers. The processing happens in real-time to facilitate the connection, but the data is not retained, ensuring that your friends' contact information remains private and is not used for any other purposes.
Disclosure of Your Information
We do not sell your personal information.
We may share your information with:
* Service Providers for the provision of our services: Third-party services for data hosting, analytics, and customer support.
* Legal Compliance and Protection: When required by law or to protect rights and safety.
* Aggregated Data: We may share anonymized data that doesn't identify you personally.
Security of Your Information
We implement security measures to protect your personal information, but no method is 100% secure.
Your Choices and Rights
* Access and Update: View and update your profile in the App.
* Account Deletion: Delete your account directly in the App.
* Marketing Communications: Opt out of marketing messages.
*You can withdraw consent for Nuance to access your mobile contact list at any time by adjusting your device settings or contacting us
Children's Privacy
The App is not intended for children under 13. We do not knowingly collect information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries with different data protection laws.
Changes to This Privacy Policy
We may update this policy and will notify you of material changes.
Contact Us
For questions or concerns, contact us at:
Nuance App Pte. Ltd.
Email: raph@nuanceapp.co